FREQUENTLY ASKED QUESTIONS

When will my order be dispatched?

Orders placed before 2pm will be dispatched the same day subject to stock.??

When will I receive my order?

All orders placed are dealt with via Royal Mail 2nd class or our carrier, Citylink. For standard delivery please allow 2-3 working days for Royal Mail or 1 working day for Citylink. Please note there are no deliveries on Sundays or Bank Holidays.

What if the item I wish to order is out of stock?

If the item you ordered is out of stock you will be notified by telephone or e-mail.??

What if my order doesn't arrive when expected?

If your order does not arrive when expected please contact karl@toffeepublications.co.uk or telephone 01986 802051 (ext 5). Please have your delivery address and order details when contacting us.