RETURNS AND CLOTHING CARE
WASHING INSTRUCTIONS
First of all, may we take this opportunity to thank you for your purchase? Our garments are made from the finest materials that we can source and therefore we ask you give them that extra bit of care to ensure you have years of enjoyment. Please read below the simple washing instructions.
HOODIES
Before washing, please turn the garment inside out. These should be washed only on a cold wash (30C) and drip-dried only. This will ensure that you do not have a shrinkage problem. Warm iron only and on the reverse side.
T-SHIRTS
Again, these garments should be washed only in a cold wash (30C) and tumble dried on low. This will ensure that you do not have a shrinkage problem. Warm iron only and on the reverse side.
HATS
Please observe the washing instruction labels.
JOGGING BOTTOMS
Before washing, please turn the garment inside out. These should be washed only on a cold wash (30C) and drip-dried only. This will ensure that you do not have a shrinkage problem. Warm iron only and on the reverse side.
RETURNS POLICY
Should you find a manufacturing fault with any of our garments please return to the address below with a covering letter stating your name, address, telephone number and details of the fault. We will then react to the problem immediately upon receipt. This policy covers for our garments irrespective of where the item was purchased.
However, if you ordered the wrong size then our policy is slightly different please ask for an exchange from where you purchased the item.
Returns address: Toffee Publications Ltd, 65B Dunelm House, Lower Olland Street, Bungay, Suffolk, NR35 1BY.
If you have any queries please do not hesitate to contact our Customer Service Line on 01986 802081, or e-mail us at help@carpology.net
CUSTOMER SERVICES
The Customer Services Department is open seven days a week from 8a.m. to 8p.m. If you have any questions relating to orders already placed or received please contact us between these times. 01986 802081.